Who it's for
Properties
Rental rooms, guesthouses and small hotels where the owner or the staff handle bookings themselves.
StaySnap · by Lime Up
Your property's bookings, simply. On one screen.
StaySnap is booking management software for rental rooms, guesthouses and small hotels. Open it on your phone or computer and see who is arriving, who is leaving, what has been paid and what needs doing today. It is simple to use, even for people who aren't comfortable with technology, and it is configured to your property. It was designed and tested in a real property, not in theory.
- Phone, tablet and computer
- Installable as an app
- Owner and staff, each with their own account
- Large view for easy reading
- Greek and English
What changes in practice
What you gain with StaySnap
It was designed so the owner can run it from a phone, in between the rest of the day's work.
| Without StaySnap | With StaySnap |
|---|---|
| I search the spreadsheet or the notebook | I open the app on my phone or computer |
| A guest calls and I don't have all the details | I enter name, dates, room. The rest later |
| I can't remember who paid a deposit | I see total, payments received and balance on every booking |
| I count by hand when the sheets need changing | The app tells me when it's needed |
| Someone told me something broke and I forgot | I log it as a maintenance issue on the room |
| To change rooms I delete and rewrite | I move the booking. It stays one booking, with its payments |
Booking software that is simple to use
- Changes with your fingerDrag a booking on the screen to change room or dates.
- Large viewBigger text for anyone who finds reading difficult.
- Just the basicsName, dates, room. The rest when you know it.
- Made to measureConfigured to your rooms and the way you work.
StaySnap features
Everything below exists in the app today.
Bookings with just the basics
A name, dates and a room are enough to enter a booking. Phone, email, price and notes can be added when you know them. If you don't know the amount yet, it stays "unknown"; it isn't recorded as zero.
- Price per night or total
- Source: direct, Booking.com, phone, website, other
- Breakfast and extra bed per room
Room calendar
One row per room, one column per day. Each stay shows as a bar across its dates.
- Booking.com bookings in blue, marked "B"
- Markers for payment, breakfast and missing details
- Rooms stay in place as you scroll through the days
- Separate rows for partner properties, with the name you choose
Room changes
Press and hold a stay and drag it with your finger to the new room or dates. Before the change you see where it moves from and to. The booking and its payments remain one.
- Checks whether the room is free, fits the guests or has an issue
- Suggests another room, or a stay split across two rooms
Availability
Enter dates and number of guests and see which rooms are free for the whole period.
- Takes capacity and extra beds into account
- Rooms with an issue don't show as free
- If one room isn't enough, it suggests two consecutive ones
Payments
Every booking has a total, payments received and a balance. Each payment is recorded with amount, method and date.
- Deposit, additional payment, final payment
- Cash, card, bank, Viva, IRIS, Revolut, Wise, PayPal, Booking.com
- It records payments. It doesn't collect them
Cancellations & refunds
On cancellation the app asks for the reason and what happens to the money: nothing, a full or partial refund, keeping the deposit, or settling later.
- A separate status for no-shows
- The booking stays in the history and the room is freed
- Provisional bookings with a confirmation deadline
"What's happening today"
Pick a day, today or in two weeks, and see only that day.
- Arrivals, departures, who is staying, free rooms
- Balances of guests arriving or staying
- Linen changes and maintenance issues that need attention
Linen changes
For long stays the app schedules when sheets and towels need changing: every 3 days, or as often as you set for the booking.
- Overdue, today, upcoming
- If it's done a day late, the next one is counted from then
Maintenance issues per room
"The air conditioning in room 3 is broken." The issue is logged on the room, with a category and priority, and isn't forgotten.
- Open, in progress, resolved
- Can take the room out of service for as many days as needed
Groups & guest list
A group is one booking with several rooms, one lead guest and a shared account. Each guest has a booking history; you link it whenever you like, not necessarily at booking time.
- Several payments on the same group account
- Guest search by name, phone or email
Statistics
Three sections: Stays, Cash, Cancellations. By month, year or any period you like, with a comparison of two periods, e.g. August 2026 with August 2025.
- Occupancy, nights, average rate, per room and per source
- Cash based on the date the money came in
Staff & display
Owner and staff see the same up-to-date picture, each with their own account. The owner decides who has access.
- Greek or English, light or dark theme
- Normal or Large view, so names are easy to read
- An icon on the phone's home screen, like a regular app
Availability
How to get started with StaySnap
StaySnap was designed inside a real property. We set it up with you and adapt it to your day-to-day work.
What we do
Set-up and support
We set up your rooms, adapt the app to your needs, show it to you and your staff, and stay available throughout the season.
How we agree
Written terms
Before we start, we agree duration, cost and set-up in writing. Anything that needs adjusting along the way, we discuss with you.
Honestly
What StaySnap doesn't do today
Better to know before than to find out after. We don't charge for what is still being prepared as if it existed.
- It doesn't collect payments.It records what was paid, when and how. It doesn't charge cards or send payment links.
- It doesn't work offline.You need a connection to see or enter a booking.
- It doesn't send messages to guests.No confirmation email, SMS or WhatsApp.
- It isn't a PMS for a 200-room hotel.It is designed for rental rooms and guesthouses. If you have a reception with shifts and several departments, you need a different tool.
- It doesn't file declarations to AADE or issue invoices.Nor to the Short-Term Rental Registry or myDATA. You or your accountant handle these.
In planning
- ComingStaySnap Voice: bookings by voiceYou say "Put John in from 26 to 29 August, two guests, 80 euros a night" and the app fills in the booking. Before it is saved, you see what it understood and confirm it.
- ComingVoice notes"Room 3, the shower is dripping" and the note becomes a maintenance issue on the right room.
- ComingSync with Booking.com and Airbnb (iCal)So dates close automatically on the platforms. More in the questions below.
Frequently asked questions about StaySnap
How much does it cost?
StaySnap's price is not final yet. Duration, cost and set-up are agreed in writing before we start. It can be combined with the Accommodation Package, together with a website and Google Business Profile.
Do I need to install anything?
No. It opens in the browser on a phone, tablet or computer. If you like, you add it to your home screen and it opens from an icon like a regular app. It needs an internet connection: it doesn't work offline.
Can my staff use it too?
Yes. Each person has their own account, and you decide who has access. When a staff member updates a booking or marks that the linen change is done, you see it too.
Does it connect to Booking.com and Airbnb?
Calendar sync (iCal) with Booking.com and Airbnb is being prepared as an optional feature. Until then, bookings from the platforms are entered into StaySnap manually. See also our guide to iCal.
Can I bring my bookings over from a spreadsheet or notebook?
There is no automatic import from a file. During set-up we agree together how the bookings you already have for the season will be transferred and how long it will take.
Is support available in English?
Yes, in Greek and English. You talk directly to the team that builds StaySnap.
Can it be adapted to my property?
Yes. Rooms, partner properties, payment methods, linen change frequency, staff access and display are set up for your property. We discuss exactly what you need during set-up.
Request a StaySnap demo
Book a short demo by video call. We show you the app with sample data and discuss whether it fits your property.
Request a demo
or call +30 697 998 9881
or see the Accommodation Package