Privacy policy

1. Who we are

The data controller is Lime Up – Anastasios Xenakis, tax ID (ΑΦΜ) 070537005, Stratigou Brantouna 5, 54626 Thessaloniki, Greece. For anything concerning your data: limeup100@gmail.com, tel. +30 697 998 9881.

2. What data we collect

  • From the contact form: name, email, phone (optional), topic of interest, your message, and confirmation that you have read this policy.
  • From email or phone: whatever you send or tell us so that we can reply.
  • Technical data: the website's hosting provider records, like any server, data such as IP address and browser, for the operation and security of the website.

The website does not use cookies, analytics tools or advertising pixels. Fonts are loaded from our own server, not from third parties.

3. Why, and on what legal basis

PurposeLegal basis (GDPR)
Replying to your request, quote, demoArticle 6(1)(b): steps prior to a contract, at your request
General communication that doesn't lead to a contractArticle 6(1)(f): legitimate interest in replying to people who write to us
Operation and security of the websiteArticle 6(1)(f): legitimate interest

We don't send newsletters or marketing messages, and we don't make automated decisions about you.

4. Who sees your data

We don't sell your data or give it to third parties for advertising. It is processed on our behalf only by the providers needed for the website and communication to work:

  • Netlify, Inc.: website hosting and receipt of the contact form.
  • Google (Gmail): receiving and sending email.

These providers may process data outside the European Economic Area, for example in the USA. In that case the transfer takes place with the safeguards of the GDPR (adequacy decision or standard contractual clauses).

5. How long we keep it

Messages that don't lead to a collaboration are kept for up to 24 months from the last contact and then deleted. If you become a client, your details are kept for as long as the collaboration lasts and as long as tax law requires for invoices.

6. Your rights

You have the right of access, rectification, erasure, restriction of processing, portability and objection (Articles 15–21 GDPR). Email us at limeup100@gmail.com and we will reply within one month at the latest.

If you believe your rights are being infringed, you can lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

7. Data in the StaySnap and DancePilot products

When a property or a school uses StaySnap or DancePilot, we process the data of its own guests or students on its behalf, as a processor (Article 28 GDPR). This is governed by a separate data processing agreement with each client business. This policy covers only the limeup.gr website.

8. Minors

The website is aimed at businesses and professionals. We don't knowingly collect data from minors through the form.

9. Changes

If anything in this policy changes, we will update this page and the date at the top.